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Terms & Conditions

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1. Introduction

These Terms & Conditions form the agreement between the Client (“the Client”) and the Wedding Planner (“the Planner”) for wedding planning and coordination services.

By securing services with the Planner, the Client agrees to the terms outlined below.

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2. Booking & Payment

Booking Confirmation

A booking is confirmed once the signed agreement and required booking fee have been received.

 

Booking Fee

The booking fee is non-refundable and secures the Client’s wedding date within the Planner’s calendar.

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Payment Schedule

Payment terms will be outlined within the Client’s proposal and invoice schedule.

All payments must be made by the due dates provided.

 

Late Payments

Late payments may result in suspension of services until payment has been received.

 

3. Services

The Planner agrees to provide the services outlined within the selected package or customised proposal.

Any additional services requested outside the agreed scope may incur additional fees.

 

4. Client Responsibilities

The Client agrees to:

  • Provide accurate information relevant to the wedding and planning process

  • Communicate respectfully and promptly

  • Review documents, quotes, and proposals within reasonable timeframes

  • Make payments according to agreed terms

  • Inform the Planner of any significant changes relating to the wedding

 

The Client acknowledges that final decisions regarding suppliers, styling, budget, and wedding arrangements remain the responsibility of the Client.

 

5. Supplier Relationships

The Planner may recommend trusted suppliers; however, all supplier contracts are entered into directly between the Client and the supplier.

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The Planner is not responsible for the performance, conduct, cancellation, failure, or product delivery of third-party suppliers.

 

6. Wedding Day Coordination

The Planner will make every reasonable effort to ensure the wedding day runs smoothly and according to schedule.

The Client acknowledges that circumstances outside the Planner’s control may arise, including but not limited to weather, supplier delays, traffic, illness, venue issues, accidents, or unforeseen emergencies.

 

The Planner will use professional judgement to manage unexpected situations as effectively as possible.

 

7. Changes & Additional Hours

Any substantial changes to the wedding date, venue, guest count, schedule, or scope of services may require a revised proposal and additional fees.

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Additional coordination hours requested outside the agreed package may be charged at an hourly rate.

 

8. Travel & Accommodation

Travel fees may apply for weddings located outside the Planner’s standard service area.

 

Where required, suitable accommodation may also need to be provided by the Client.

 

All travel and accommodation requirements will be discussed prior to confirmation.

 

9. Cancellation & Postponement

Cancellation by Client

All payments made are non-refundable.

If the Client cancels services, the Planner reserves the right to retain any monies paid to cover work completed and loss of booking availability.

 

Postponement

If the wedding date is postponed, the Planner will make reasonable efforts to accommodate the new date, subject to availability.

Additional fees may apply.

 

10. Force Majeure

The Planner shall not be held liable for circumstances beyond reasonable control, including but not limited to natural disasters, severe weather, government restrictions, pandemics, strikes, venue closures, accidents, or emergencies.

 

11. Liability

The Planner’s liability shall be limited to the total amount paid by the Client for services provided.

 

The Planner shall not be liable for indirect loss, emotional distress, supplier failures, property damage, personal injury, or circumstances beyond reasonable control.

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12. Photography & Marketing

The Planner may use professional photographs and videos from the wedding for portfolio, website, and marketing purposes unless otherwise requested in writing by the Client.

 

13. Confidentiality

All personal information shared throughout the planning process will be treated with professionalism and discretion.

 

14. Termination of Services

The Planner reserves the right to terminate services if communication becomes abusive, inappropriate, threatening, or if the Client breaches these Terms & Conditions.

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15. Acceptance

By signing the agreement and paying the booking fee, the Client acknowledges acceptance of these Terms & Conditions.

Client Name: ___________________________

Signature: _____________________________

Date: __________________________________

Planner Name: __________________________

Signature: _____________________________

Date: __________________________________

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